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Primary Research Group has published Overview of Law Firm Outsourcing Practices, ISBN 978-1-57440-300-8.
The study presents data from 12 mostly larger law firms from the USA and the UK about their outsourcing practices. The report helps its readers to answer questions such as: what do law firms outsource? In which areas have they had the most success? Do they outsource to lower cost developing countries? If so, which ones? Have they used consultants and, if so, which ones? Which areas do they consider fertile for outsourcing in the future? Website management? Library oversite? Legal research itself? Records? Records storage? What do they think of legal process firms that do research for law firms? Could these firms emerge as actual competitors to law firms? Have they experienced any of these firms as competitors? This 70-page report is an important outsourcing primer.
Just a few of the report's many findings are that:
- Only 8.33% of the sample used outsourcing websites for website design or maintenance.
- A quarter of firms outsourced legal research to any degree at all and this was most common among the medium sized firms in the sample.
- Only 8.33% largely outsourced information technology help desk and support.
Data in the report is broken out by size of law firm. The study is available directly from Primary Research Group and also from major distributors of books and research reports. A PDF version is available for $109.00 and print versions are available for $114.00. Site licenses are also available. For a table of contents, free excerpt, list of survey participants and the questionnaire, or to place an order, visit our website at www.PrimaryResearch.com.