Primary Research Group has published Profiles of the Use of Cloud Computing in Higher Education, ISBN 1-57440-180-7. 

This report looks closely at how ten North American colleges have employed cloud computing solutions. The colleges profiled: the Yale School of Managment; Remington College; the University of Washington; the City University of Nw York; Westmont College; the University of Utah; Hofstra University; Abilene Christian University; St. Edward's University; and Fresno Pacific University. Some systems discussed include Gmail and Google Docs, GoogleApps Education Edition, MozyPro, Salesforce.com, MicrosoftLive, Rackspace, and others. The study is based on detailed interviews with information technology directors and others who offer a nuanced look at their experiences, along with advice for their peers.

The report helps information technology and other administrative personnel to answer questions such as: What kind of cloud computing solutions are American colleges using? How much do they spend to develop and implement them? How much do they save vis-à-vis their prior solutions? How do they deal with data security concerns? What has been the college experience with free services offered by Google, Microsoft, and others? How have cloud computing solutions been rolled out and marketed? How good is customer support? How have they been received by end users?

The 56-page report is available for $95. Site licenses are also available. To view a table of contents and an excerpt, or to place an order, visit the publication's page here.