Primary Research Group has published Library Photocopy Services Benchmarks, ISBN 978-1-57440-209-4.

This special report looks closely at how libraries acquire, deploy, and maintain their photocopiers. It reports on how much libraries spend to acquire photocopiers, how much they spend on supplies and maintenance contracts, which suppliers they choose, and what their future plans are for photocopiers in the library. The study gives detailed data on library revenues from photocopiers, and the range of photocopy and related services offered.

The study helps librarians to answer questions such as: what is the future of library photocopying? How much revenue do photocopiers bring in? What kind of supply purchases and maintenance contracts do peer libraries have and what do they cost? Which photocopier brands do they favor and why? How many photocopiers of what type are produced in the library? What advice do librarians and others offer to their peers on photocopier management?

Data is broken out separately for public, academic, and special libraries and by library size.

Just a few of the many findings from this report are:

• 35 percent of libraries in the sample have photocopy machines that are operated by using a prepaid card
• Libraries in the sample have earned a mean of $9,169 in total revenues from photocopying in the past year
• 92.59 percent of libraries in the sample provide patrons with self-service photocopying.
• Servicing agreements for photocopiers cost libraries in the sample a mean of $5,528 annually, or approximately $273 per full-time equivalent library employee
• Among libraries in the sample, the average charge to patrons for self-service black-and-white photocopies is $0.12 per page
• 34.78 percent of academic libraries in the sample expect the number of photocopiers in the library to fall over the next five years
• Libraries in the sample report that it can take service providers up to 48 hours to respond to alls froa  photocopier repair, although on average it takes about 18 hours

The study is available in print and PDF format for $85.00. Site licenses cost $189.00. To view a table of contents, list of questions and participants, and sample data, or to order a copy of the report, please visit our website at www.PrimaryResearch.com.