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This 78-page report examines the food service
operations of 29 academic and public libraries, with over 175
tables tracking sales tendencies, revenues, and other
benchmarking statistics of library cafes, restaurants, and
food carts. The report sets out to investigate who runs the
library's food service operations, citing total cost of
salaries, seasonal hours of the cafe, and overall
satisfaction. Also included are participants' written
responses detailing the cafe's best- and worst-selling
products, as well as advice to peers concerning the marketing,
development, and management of the library cafe. Has opening a
cafe in the library led to an increase in the number of
library visitors? Approximately what percentage of total
revenue is accounted for by sales of coffee, bagels,
sandwiches, and a variety of other foods? Which types of foods
generate the most income? The answers to these questions and
more will help end users evaluate and assess the library
cafe.
