Overview of Law Firm Outsourcing Practices

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This report presents data from 12 mostly larger law firms in the USA and the UK about their outsourcing practices. The study helps its readers to answer questions such as: what do law firms outsource? In which areas have they had the most success? Do they outsource to lower cost developing countries? If so, which ones? Have they used consultants and, if so, which ones? Which areas do they consider fertile for outsourcing in the future? Website management? Library oversite? Legal research itself? Records? Records Storage? What do they think of legal process firms that do research for law firms? Could these firms emerge as actual competitors to law firms? Have they experienced any of these firms as competitors? This 70-page report is an important outsourcing primer.